Shipping Terms

1. Processing Time
Orders process within 1–3 business days (excluding weekends/holidays). Delays may occur during peak seasons.

2. Shipping Destinations
We ship worldwide. Some restrictions may apply based on destination.

3. Shipping Methods & Costs

  • Standard Shipping: 10–20 business days (cost calculated at checkout).

  • Expedited Shipping: 5–10 business days (additional fee applies).
    Carriers: DHL, FedEx, or local postal services.

4. Customs & Duties

  • International buyers are responsible for customs fees, taxes, and import duties.

  • AicanvasFarm is not liable for delays due to customs inspections.

5. Order Tracking
Tracking numbers are emailed upon shipment. Contact info@aicanvasfarm.com for assistance.

6. Shipping Delays
We are not liable for delays caused by:

  • Customs processing.

  • Natural disasters, pandemics, or carrier strikes.

7. Lost/Damaged Packages

  • Report issues within 30 days of shipment.

  • Provide photos of damaged items/packaging to info@aicanvasfarm.com for resolution.