- How long does it take to receive a preview of your hand-painted work?
The hand-painting process usually takes 3 to 5 business days. - When Will My Order Ship?
Orders are usually produced and shipped within 3-7 business days after the artwork is confirmed. - How Long Does Shipping Take?
Shipping times vary depending on your location as we ship worldwide from different fulfillment centers. On average, shipping takes approximately 6 to 12 business days. Once your order has been shipped, you will receive a tracking number within 1-3 days to monitor its progress. - How Do I Cancel An Order?
We understand that circumstances may change. You can cancel your order within the first 24 hours after placing it. However, beyond this timeframe, your order may have already been processed or shipped. While we strive for prompt service, once your order is in transit, cancellation becomes challenging. We apologize for any inconvenience this may cause. - What Is Your Return Policy?
Due to the customized nature of our products, we do not accept returns, exchanges, or offer refunds. Each item is specially designed and prepared for you, and we are unable to resell personalized products. We apologize for any inconvenience this may cause. - What Methods of Payment Do You Accept?
We offer multiple payment options for your convenience:（PayPal，Credit Cards，Debit Cards）
If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is important to us, and we are here to assist you throughout your shopping experience.